Cancellation Process for rail e-tickets

Before Train Chart Preparation:

E-Tickets can be cancelled on Internet till Chart preparation of the train.
Log on to www.irctc.co.in and go to "Booked Tickets" link and select the ticket to be cancelled and can initiate the cancellation by selecting the passengers to be cancelled.

Cancellation of e-Tickets after the preparation of Reservation charts:

After chart preparation, users have to file the online Ticket Deposit Receipt (TDR) and track Status of the refund case through tracking service provided by IRCTC. Refund is credited to Customers Bank account after receipt from Railways.

Refund of Wait Listed Tickets: -
The ticket in which on one PNR, all the passengers are on waitlist, PNRs are dropped from the reservation charts and money is refunded in respective bank account electronically